Privacy Policy
A LEGAL DISCLAIMER
Last Updated: October 20th, 2024
Introduction
House Keys Mauritius ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use and store it, and your rights regarding your personal data. By using our services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect various types of information to provide and improve our services:
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Personal Information: This includes name, email address, phone number, and mailing address, which you provide to us when you contact us, use our services, or fill out forms.
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Property Information: Details about your property, including its location, condition, and maintenance needs.
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Financial Information: Payment details required to process transactions.
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Technical Data: When you visit our website, we may collect data such as your IP address, browser type, and usage information.
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Service Usage Information: Information related to your interactions with our services and communications.
2. How We Use Your Information
We use the collected data for various purposes:
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To provide, maintain, and improve our property management and concierge services.
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To communicate with you, including sending administrative information or responses to inquiries.
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To process payments and manage billing.
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To conduct customer satisfaction surveys and improve our customer service.
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To comply with legal obligations and protect our legal rights.
3. Sharing Your Information
We do not sell your personal information to third parties. However, we may share information with trusted service providers and partners under the following circumstances:
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With Service Providers: We may share information with vendors, consultants, and other service providers who need access to this information to carry out work on our behalf.
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For Legal Reasons: We may disclose your information to comply with applicable laws, respond to legal requests, or protect our legal rights.
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With Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred.
4. Data Security
We prioritize the security of your personal information. We implement appropriate physical, technical, and administrative measures to protect your data from unauthorized access, alteration, disclosure, or destruction.
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
6. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
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Access: Request a copy of the personal data we hold about you.
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Correction: Request correction of any inaccurate or incomplete data.
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Deletion: Request deletion of your data, subject to legal and contractual limitations.
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Restriction of Processing: Request that we restrict processing of your personal data under certain conditions.
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Data Portability: Request to receive your personal data in a commonly used format.
To exercise any of these rights, please contact us at contact@housekeysagency.com
7. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance user experience and gather information about website usage. You can set your browser to refuse cookies, but this may limit your access to certain website features.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our website. We recommend reviewing this Privacy Policy periodically for any updates.
10. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
House Keys Mauritius
Email: contact@housekeysagency.com
Phone: +230 58 40 20 20
Address: Stratton Court. Rue Lislet Geoffroy, Port-Louis. Mauritius
House Keys Agency Head Office
Phone: +974 4444 8474
Email: contact@housekeysagency.com
Address: Unit 106, Qanat Quartier, The Pearl - Doha Qatar
Real Estate Brokerage License No: 104
By using our website or services, you acknowledge that you have read and understood this Privacy Policy.
Thank you for trusting House Keys Agency with your information.